Reimagine Education for Customer Success
Thinkific Plus brings the power of education as a growth tool

Unlock the power of customer education
In today's competitive business landscape, customer education is key to driving adoption, renewals and growth.

Master the art of Retention and Engagement
This transformative online course is designed to guide you through the process of creating an impactful customer education academy in a matter of just 5 days.

Flexible Learning, Immediate Impact
Say goodbye to high, unpredictable churn rates and hello to empowered, engaged, and loyal customers.
Course curriculum
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Meet your course instructor Simon Dunant
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Introduction to the 5 day #CustomerEducationBlueprint Challenge)
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Why would I build a Customer Education Academy?
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Join the Community!
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Identify your biggest customer success pain points and opportunities.
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Why are you considering a customer education academy?
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Create your own customer journey map to reduce friction points and meet your customer’s goals.
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Create an outline of what an onboarding course to reduce the burden of repetitive training.
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Develop effective course content & identify areas in the business to find content support and expertise.
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Measure the success of your customer education courses and building a long-term strategy.
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About this course
- Free
- 13 lessons
- 0.5 hours of video content
We've helped over 300+ businesses grow their customer education academies
The Customer Education Learning Path
Looking to retain customers and keep them engaged with your product or service? This learning path is an actionable and proven method to increase customer expertise, reduce churn, and optimize your customer success in 5 days.
Here's what you'll learn:

Enroll in this learning track and beging your journey to improving your skills.

The Customer Education Blueprint (Level 1)
Looking to retain customers and keep them engaged with your product or service? This mini-course is an actionable and proven method to increase customer expertise, reduce churn, and optimize your customer success in 5 days.

The Customer Education Academy (Level 2)
Looking to retain customers and keep them engaged with your product or service? This mini-course is an actionable and proven method to increase customer expertise, reduce churn, and optimize your customer success in 5 days.

The Customer Education Academy (Level 3)
Looking to retain customers and keep them engaged with your product or service? This mini-course is an actionable and proven method to increase customer expertise, reduce churn, and optimize your customer success in 5 days.