THE CUSTOMER EDUCATION ACADEMY

Train your customers at scale with a customer education program that drives results.

Take the first step towards building the academy of your dreams!

  • Full Lifetime Access
  • Monthly Community Events
  • Certificate of Completion
Get Started Today
Shape

Reimagine Education for Customer Success

Thinkific Plus brings the power of education as a growth tool

Unlock the power of customer education

Unlock the power of customer education

In today's competitive business landscape, customer education is key to driving adoption, renewals and growth.

Master the art of Retention and Engagement

Master the art of Retention and Engagement

This transformative online course is designed to guide you through the process of creating an impactful customer education academy in a matter of just 5 days.

Flexible Learning, Immediate Impact

Flexible Learning, Immediate Impact

Say goodbye to high, unpredictable churn rates and hello to empowered, engaged, and loyal customers.

Course curriculum

    1. Meet your course instructor Simon Dunant

    2. Introduction to the 5 day #CustomerEducationBlueprint Challenge)

    3. Why would I build a Customer Education Academy?

    4. Join the Community!

    1. Identify your biggest customer success pain points and opportunities.

    2. Why are you considering a customer education academy?

    1. Create your own customer journey map to reduce friction points and meet your customer’s goals.

    1. Create an outline of what an onboarding course to reduce the burden of repetitive training.

    1. Develop effective course content & identify areas in the business to find content support and expertise.

    1. Measure the success of your customer education courses and building a long-term strategy.

About this course

  • Free
  • 12 lessons
  • 0.5 hours of video content

We've helped over 300+ businesses grow their customer education academies

WORTH IT!

We are SO happy with the outcomes that came out of this investment. We were struggling to understand where our customers were struggling and why they were dropping off. Thinkific helped us identify the gaps in our program in order to iterate & improve!

Rachel Green

You won't regret it

My small Customer Success team was strapped, overwhelmed and struggling to keep up with support tickets. Building our customer education academy through Thinkific helped us educate our customers at scale so that they could learn the product and continue to upskill with us!

Bugs Bunny

Started seeing results in 30 days

We had no idea what to expect as we began to build our customer education academy. But we knew that our customer onboarding program wasn't scalable. By investing in Thinkific, we cut onboarding time in half and found that our customers were more engaged than ever!

Jon Snow